Salesforce Data Breach and Ransomware Group Data Leak Site Targeting Salesloft Drift Integrations
A ransomware group known as Scattered Lapsus$ Hunters, also referred to as ShinyHunters, has launched a darkweb data-leak site to pressure victims of a significant Salesforce data breach into paying extortion demands. The group claims to have stolen 1.5 billion Salesforce records from 760 companies that integrated their Salesforce customer relationship management (CRM) software with the Salesloft Drift artificial intelligence chatbot. The leak site, which debuted on a Friday, lists 39 victim organizations, including major brands such as Cisco, Disney, KFC, Ikea, Marriott, McDonald's, Walgreens, Albertsons, and Saks Fifth Avenue. The attackers are demanding separate ransoms from Salesforce itself to prevent the release of data pertaining to the remaining 721 affected companies. Samples of the stolen data published by the group include extensive personally identifiable information (PII), such as names, dates of birth, nationalities, passport numbers, full contact information, and employment histories. Cybersecurity researcher Milivoj Rajić has tested multiple samples of the leaked data and confirmed their validity, indicating the breach is authentic and the data is genuine. Additional compromised data includes shipping information, marketing lead data, customer support case records, chat transcripts, flight details, and car ownership records. The attack specifically targeted organizations that had integrated Salesforce with the Salesloft Drift AI chatbot, suggesting a possible exploitation of integration points or third-party application vulnerabilities. The public exposure of such a large volume of sensitive data significantly increases the risk of identity theft, fraud, and further targeted attacks against both individuals and organizations. The ransomware group’s strategy of publishing a leak site and naming high-profile victims is designed to maximize pressure and reputational damage, thereby increasing the likelihood of ransom payments. The incident highlights the risks associated with third-party integrations in cloud environments, especially when sensitive customer data is involved. Security teams at affected organizations are likely conducting forensic investigations, assessing the scope of the breach, and notifying impacted customers. The breach underscores the importance of robust access controls, regular security assessments of third-party integrations, and rapid incident response capabilities. Salesforce and Salesloft Drift users are advised to review their security configurations and monitor for suspicious activity. The event has drawn significant attention from the cybersecurity community due to the scale of the breach and the high-profile nature of the victims. Organizations are being urged to remain vigilant and to implement additional security measures to protect against similar attacks in the future.
Timeline
Oct 13, 2025
Scattered Lapsus$ Hunters leaked stolen Salesforce customer data
Following the takedown of its leak site and victims' refusal to pay, the group released stolen data from Salesforce customers publicly. Reporting identified at least six affected companies, including Albertsons, Engie Resources, Fuji Film, The Gap, Qantas, and Vietnam Airlines.
Oct 7, 2025
Leak site was taken offline, possibly after FBI disruption
After the extortion campaign escalated, the group's data leak site was taken offline, with reporting suggesting possible law enforcement intervention. Later coverage explicitly described the disruption as an FBI action against the breach site.
Oct 7, 2025
Salesforce said it would not pay and denied platform compromise
Salesforce publicly stated it would not negotiate with or pay the extortionists. The company said it found no indication that the Salesforce platform itself had been compromised or that the activity stemmed from a known Salesforce vulnerability.
Oct 6, 2025
Threat actors set Oct. 10 deadline and crowdsourced harassment
The group threatened to publish all stolen data by October 10, 2025 unless its demands were met, and began offering small Bitcoin payments to supporters who harassed executives at alleged victim organizations. It also threatened to target listed customers if Salesforce did not engage.
Oct 3, 2025
Scattered Lapsus$ Hunters launched a Salesforce leak site
The extortion group reemerged with a dark web leak site listing 39 organizations allegedly affected in the Salesforce-related data theft campaign. The group claimed it had stolen up to roughly 1 to 1.5 billion records from hundreds of companies and used the site to pressure victims into paying.
Oct 3, 2025
Google and Salesforce published defensive guidance for the campaign
Google/Mandiant and Salesforce released a defensive framework to help organizations harden Salesforce environments, improve logging, and detect abuse tied to the ongoing intrusions. Guidance also emphasized stronger help-desk verification and protection against social engineering.
Oct 3, 2025
FBI and Google identified token abuse affecting Salesloft-linked customers
U.S. authorities and Google warned that attackers were using stolen OAuth tokens from the Salesloft Drift Email AI chatbot integration to access Salesforce instances. Reporting said the campaign affected hundreds of organizations, with Google estimating impact to roughly 700 Salesloft customers.
Aug 1, 2025
Salesforce customer intrusions began via social engineering and stolen tokens
Google threat intelligence reported that attacks against Salesforce customer environments began in early August 2025. The activity was linked to campaigns tracked as UNC6040 and UNC6395, involving vishing and abuse of stolen OAuth tokens associated with the Salesloft Drift app.
Mar 1, 2025
Salesloft GitHub compromise exposed secrets and OAuth tokens
Salesloft disclosed that its GitHub account was compromised between March and June 2025, allowing attackers to steal secrets from private source code, including OAuth tokens tied to the Drift Salesforce integration. Those stolen tokens were later used to access customer Salesforce environments.
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